Solutions that minimize human reliance are called hard solutions, where the system monitors, manages and processes the work. Then humans can do much smarter, great value-added work. The Work Management Processor® falls into this genre.

The evolution of the Work Management Processor®
The evolving Work Management Processor® technologies that drive Paradigm II are computing equivalents of automation.

We have applied to software the common technique of “mistake proofing” widely used in highly automated manufacturing plants.

Mistake proofing recognizes that if a solution has high human reliance for monotonous and repetitive tasks, then the chances of inconsistencies, errors and waste are very high. Such systems are called soft solutions.

Solutions that minimize human reliance are called hard solutions, where the system monitors, manages and processes the work. Then humans can do much smarter, great value-added work. The Work Management Processor® falls into this genre.

Award winning design strategy

1. Design Objective: In our Award winning[1] design approach in the first product, our key objective was to develop software that had flexibility, versatility and captured the benefits of computerization, delivering real productivity gains.

2. Most importantly, the product had to be easy to use and be a management system rather than have the old standard database entry screen.

3. The outcome in 1993 was the beginnings of Work Management Processor® technology. The technology included:

• Notification and Retrieval Systems
• Customisable Event Management systems
• Cross Referencing systems
• Decentralised Responsibility and Accountability systems.

Rebuild not Upgrade: By 1998 – 1999 Paradigm Software made the decision to rebuild its product from scratch rather than upgrading the existing product from 16 to 32 bit. This resulted in a superior state of the art product without legacy issues from old Microsoft Windows technology.

Twelve Years Of Product Innovation: Paradigm II became the second generation (32 bit) product for the company built on Work Management Processor® (WMP) technology. Strong sales that have continued over 14 years to 2004, has vindicated the decision to build a new product using the core WMP technology.

Integrating Into MS Office: With new programming capability, integrating with MS Office and the development of full Web functionality proved that the decision to rebuild was returning rewards.

The key re-developments were:

• Notification and retrieval systems were totally redesigned and improved
• Event management system was simplified and capability and flexibility expanded
• Cross-referencing system adapted to integrate with MS Office products
• Product interfaces simplified
• Additional technologies were added to the original concepts
• Accurate linking from the notification system back to the item in question
• Customisable data entry screens and intuitive, user-friendly interfaces