We place customer service at the very top of our list of priorities. Our people provide you with the service you expect. We aim to answer all telephone calls within three rings - and by a human being, not a computer. So you won’t have to navigate through annoying and endless menus.

Email enquiries are generally responded to within 24 hours.

We believe a customer is for life, and we aim to maintain a relationship and adapt our service to meet your long term needs.

We run our entire company business management systems using the same software we sell to you. We speak from the experience of using it extensively each day.

Our commitment is to make sure we give you prompt, courteous and efficient service, from your initial information request to delivery of software and whatever technical support you may need after you buy our products.

Support Hours
9am to 5pm Australian Eastern Standard Time
Email: support@paradigmsoftware.com.au