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An integrated preventive and corrective action management solution offers many practical benefits:
General
Corrective actions within a management system are generated from many sources. (Product or services, audits, customers, suppliers, meetings, reviews, testing, monitoring etc). Match the corrective or preventive actions to the sources information completes the loop and maintains integrity.

(Example a test report result determines out of specification product. Matching the corrective action to the report keeps the evidence for later reference and audit.)

 

Training module integrated to preventive and corrective action module
A corrective action initiative may recommend additional training to help prevent the reoccurrence of a product failure. Being able to list trained staff associated with the corrective action becomes a management tool for continual improvement and resources planning.

(Example: The cause of product failure is attribute to staff skills. Developing a training program in correct assembly sequence and matching trained staff to the corrective action demonstrates action taken to prevent further failures)

 

Document module integrated to preventive and corrective action module
Some corrective actions relate to improving instructions, linking the new version of the instruction back to the corrective action, associates the concern with the action taken.

(Example: An audit finding recommends that the current work instruction is ambiguous. Re-writing the instruction and matching to the corrective action completes the association for future reference.)

 

Risk Assessments to preventive and corrective action module
Some risk assessment outcomes lend themselves to be processed using the disciplines of ISO9001 corrective or preventive actions to ensure the company follows a systematic cause, plan, do and verify cycle. Matching the corrective/preventive action system to the risk assessment associates the activities for further learning opportunities.

(Example: A risk identified involves high capital expenditure in the event of a toxic product leakage. It is imperative that the best solution is adopted to prevent costs blowout)

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